Realize Medical

Legal · Last updated October 2, 2026

Privacy Policy

Introduction

Realize Medical ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website https://realizemed.com (the "Site").

We are a Canadian company subject to Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and Canada's Anti-Spam Legislation (CASL). Where applicable, we also comply with privacy regulations in other jurisdictions where we operate.

Information We Collect

Information You Provide

We may collect information you voluntarily provide when you:

  • Submit a contact form or request a demo
  • Sign up for our mailing list or newsletters
  • Apply for a position through our careers page
  • Communicate with us via email or other channels

This information may include:

  • Name and contact information (email address, phone number)
  • Organization or institution name
  • Professional title or role
  • Any other information you choose to provide

Automatically Collected Information

When you visit our Site, we and our third-party service providers may automatically collect certain information, including:

  • Usage Data: IP address, browser type, operating system, pages visited, time spent on pages, and referring URLs
  • Cookies and Similar Technologies: Small data files stored on your device to help us understand how you use our Site

How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide customer support
  • Process demo requests and facilitate product demonstrations
  • Send you marketing communications (with your consent as required by CASL)
  • Analyze and improve our Site and services
  • Detect, prevent, and address technical issues or security threats
  • Comply with legal obligations

Cookies and Tracking Technologies

Our Site uses cookies and similar tracking technologies to enhance your experience and analyze site usage. These include:

  • HubSpot: We use HubSpot for marketing automation, analytics, and customer relationship management. HubSpot may place cookies to track your interactions with our Site.
  • Google Analytics: If enabled, we use Google Analytics to understand how visitors interact with our Site. Google Analytics collects information anonymously and reports website trends.

You can manage your cookie preferences through the cookie consent banner when you first visit our Site. Most web browsers allow you to control cookies through their settings.

Sharing Your Information

We do not sell or rent your personal information. We may share your information with:

  • Service Providers: Third-party vendors who perform services on our behalf (e.g., HubSpot for CRM and marketing, cloud hosting providers, analytics providers)
  • Legal Requirements: When required by law, regulation, legal process, or governmental request
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

International Data Transfers

Some of our service providers (including HubSpot and Google) may process data outside of Canada, including in the United States. When we transfer personal information internationally, we take steps to ensure appropriate safeguards are in place.

Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

  • Access and Correction: You may request access to or correction of your personal information
  • Deletion: You may request deletion of your personal information, subject to certain exceptions
  • Opt-Out of Marketing: You can unsubscribe from marketing emails by clicking the "unsubscribe" link in any marketing email
  • Withdraw Consent: Where we rely on consent, you may withdraw it at any time

To exercise these rights, please contact us at privacy@realizemed.com.

CASL Compliance (Canadian Anti-Spam Legislation)

We comply with CASL when sending commercial electronic messages. We will only send you marketing emails if:

  • You have provided express consent, or
  • We have an existing business relationship with you and you have not opted out

All marketing emails include a clear unsubscribe mechanism.

Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Children's Privacy

Our Site is not intended for individuals under the age of 16. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our Site with a new "Last Updated" date.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us: